West Suburban Property Management Experts Free Rental Analysis

Frequently Asked Questions

  • YOU HAVE A PROPERTY I WANT TO RENT. HOW DO I APPLY?

    Find the property on our website and click “Apply Now” above the map of the property location.
  • IF MORE THAN ONE PARTY IS INTERESTED IN A PROPERTY, HOW DO YOU DECIDE WHO GETS TO RENT IT?

    In compliance with the Fair Housing Act, we must accept the first qualified applicant who completes our application and passes our credit and background check. To ensure consistency, our properties are offered on a “First Call, First Serve” basis. All properties are actively marketed up until a lease has been signed and a deposit has been paid.
  • DO I PAY FIRST MONTH’S RENT AND LAST MONTH’S RENT WITH MY SECURITY DEPOSIT?

    In most instances, renters are required to pay their security deposit and first month’s rent before moving in.
  • HOW OLD DO YOU HAVE TO BE TO APPLY?

    Applicants must be at least 18 years old.
  • IS THE DEPOSIT REFUNDABLE?

    Yes, the deposit is refundable assuming that all provisions of the lease have been met.
  • WHO NEEDS A CO-SIGNER?

    A co-signer is recommended for anyone with a credit score lower than 600, or a gross monthly income less than 3x the monthly rent.
  • WHO IS RESPONSIBLE FOR PAYING FOR REPAIRS AND MAINTENANCE REQUESTS?

    Typically, routine maintenance and repairs are the responsibility of the tenant, such as changing furnace filters, thermostat batteries, light bulbs, etc.. In the unfortunate occurrence that an appliance has broken or plumbing has failed, the owner will be responsible for it. However, tenants should always read through their lease carefully to be sure they understand what they are responsible for, and then call us if there are questions.
  • CAN I DO ANY WORK/MAKE ANY IMPROVEMENTS ON THE PROPERTY?

    The terms of your lease will stipulate what you can and cannot do, but the answer is typically yes, as long as you return it to the original condition upon the completion of your lease.. If you have any questions about a specific improvement or repair, please give us a call to discuss.
  • HOW DO I PAY RENT?

    All rental payments are made through your online tenant portal.
  • I WANT TO GET A PET. WHAT SHOULD I DO?

    Pets are allowed in some properties, but not all. Before purchasing a pet, be sure to call us for more information.
  • I WANT TO MOVE OUT, BUT MY ROOMMATE WANTS TO STAY. WHAT SHOULD I DO?

    You are responsible for paying rent, utilities, etc. for the entirety of your lease. Should you wish to move out early, you will still be held responsible for your commitments.
  • WHAT IS “WEAR AND TEAR”?

    Wear and tear” is an acceptable level of damage that a property incurs during the time a tenant moves in until he or she vacates. This does not include damage caused by accident or incident. For each new tenant, we do a detailed report of the condition of the property. We recommend you do the same, and take some pictures. For more information on how to determine how this is considered, read our blog entry on wear and tear.